It is the policy of Alphalerate Global Pte. Ltd. (the “Company”), to respect your privacy, and the privacy of all visitors to our websites (“Site”), including alphalerate.com. This Privacy Policy has been established to help you understand our commitment to protecting your privacy when accessing and viewing information on the Company’s Site and providing information to the Company.
This Privacy Policy applies to information we collect on the Site, in email, text, social media, or other communications. This Privacy Policy will also apply if you participate in our events, surveys, research activities or other activities where this Privacy Policy is posted. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it.
General
We may receive and store any information you enter on our Site or give to us any other way. This includes information that identifies you (“personal information”), and may include:
Contact data, such as your first and last name, telephone number, postal and email addresses.
Demographic data, such as your country or state of residence, age, and gender.
Profile data, such as your professional title and organizational affiliation, biographic details, date of birth, and username(s) and password(s).
Communications data, such as your communication needs and preferences and information based on our exchanges with you, including when you contact us with questions, feedback, survey responses or otherwise communicate with us via chat features or social media. You can choose not to provide information, but we may require some information about you to use our Site as intended.
Transactional and payment data, such as the information needed to complete your orders on or through the Site (including name, credit card information, billing and shipping information), and information about payments to and from you and other details of products you have purchased from us.
Medical data, such as information about your medical conditions, symptoms, your doctor’s information, adverse event reports, or other information that you choose to provide.
Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
User generated content, such as product reviews you leave on the Site, or comments or messages you leave on our social media pages.
Job applicant data, such as your contact information, resume, education history, employment history, work authorization information, and voluntary self-identification of membership in a protected class.
Other data, not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
We do NOT collect the following data from or about you:
Race, ethnic origin, political opinions, religious or ideological beliefs, or labor union membership;
Genetic information intended to identify an individual;
Social status, medical history, and criminal record;
Physical handicap, intellectual handicap, and mental disorder;
Results of physical examinations and other tests;
Health guidance, medical and dispensing information, and other health information;
Information on sexual life or sexual orientation;
Proceedings concerning protection cases of juveniles such as protective dispositions;
Having the Data Subject as a juvenile delinquent person or a person suspected to be a juvenile delinquent.
Lawful basis
We will process your Personal Data when applicable law allows us to. Most commonly, we will process your Personal Data in the following circumstances, to the extent permitted by applicable law:
Where it is necessary for our legitimate interests and your interests, and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.
Where we need to perform the contract we are about to enter into or have entered into with you.
Where applicable data protection laws require us to obtain your consent to such processing of your Personal Data, we will ask for your consent. If you wish to withdraw your consent to process your Personal Data, please contact us as set forth in the “Get in touch” section.
Disclosures of your Personal Data
We may disclose certain categories of your Personal Data as may be necessary for the purposes stated above when applicable law allows.
(a) To Alphalerate Global Pte. Ltd. or to a party that merges or acquires part or all of our business or assets, as controllers of Personal Data.
(b) With appropriate management and supervision, to our service providers as processors of Personal Data, including those providing us with cloud computing, customer relation management, marketing automation, advertising, messaging or other application, business travel arrangement, courier, receptionist, conference/event arrangement, hospitality, and accommodation.
We take necessary measures to provide personal information to third parties in accordance with the laws and regulations of each country.
We may also disclose your Personal Data:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To protect life, body, or property, and when it is difficult to obtain consent of the Data Subject.
To enhance public hygiene or promote sound upbringing of children, and when it is difficult to obtain consent of the Data Subject.
International transfer
We may transfer your Personal Data to countries whose data protection laws are not as comprehensive as those from where you are for purposes consistent with this Policy. When we transfer Personal Data overseas, we have put in place appropriate safeguards such as contractual commitments (using the format required under applicable data protection law, if any) in accordance with applicable legal requirements to ensure that your Personal Data is adequately protected.
How long we keep your Personal Data
We will retain your Personal Data we collected for the period necessary to fulfill the purposes stated in this Policy, unless a longer retention period is required by law. After such a retention period, your Personal Data will be deleted promptly and safely.
Legal rights with regard to your Personal Data
We respect your privacy rights and give you reasonable access to your Personal Data that you have provided. Pursuant to applicable law, you may have the right to access, rectify, erase, restrict or object to processing, suspend data transfer, and withdraw consent in relation to your Personal Data. To exercise your rights, please contact us in accordance with “Get in touch” below.
Data Security
We follow generally accepted industry standards to protect the information submitted to us, both during transmission on our Website and once we receive it. We maintain appropriate administrative, technical, and physical safeguards to protect your Personal Data collected by us against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of your Personal Data in our possession. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Alphalerate cannot ensure or warrant the security of any information you transmit to us. Alphalerate also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your Personal Data has been compromised, please contact us as set forth in the “Get in touch” section.
We have put in place procedures to deal with any suspected Personal Data breach and will notify you of a breach where we are legally required to do so.
Automated decision making
We do not use Personal Data to make automated decisions, including profiling, except when using AI to make contact recommendations.
Changes to this Policy
From time to time, in order to comply with changes in applicable law or for legitimate business purposes, we may modify this Policy. Any changes we make will be displayed on our Website. Please check back from time to time to ensure that you have read the most recent version of this Policy.
Get in touch
If you wish to exercise your rights that are referred to in this Policy or have any questions or concerns about this Policy or our privacy practices, please contact us from our Website. [https://www.alphalerate.com/contacts].